Password Reset of Speco Products
This directive must be followed exclusively!
This will provide the highest level of security to protect the client/end-user and all concerned parties from unauthorized password resets and tampering.
The following must be implemented to start The Password Reset (TPR):
- SPECO TECHNOLOGIES Password Reset Form MUST be completed by all parties
- A picture ID of the party executing The Password Reset.
- Submissions by: Phone or Email are accepted.
- Speco Technologies will generate a Trouble Ticket Number (TTN) and Verification of contact numbers, TTN and will be checked prior to TPR.
- After all information is provided and verified, it can take up to 24 hours for the reset to be done
Resetting Passwords may cause/create undesired actions and/or results. Speco Technologies assumes NO responsibility on these issues or any other issues and/or changes that may result on the password reset procedures’.
Security Identification and event Procedures:
Owner/End User: if the Owner/End-user lost the password, they must contact their Installation Company and/or their Authorized dealer and fill out the: Password Reset Request form to start the password reset procedures. The Installation Company/Authorized Dealer will verify the client and device to be reset.
If the Installation Company lost and/or is verifying the Client (Owner/End-user) (mentioned above), and the device, The Installation Company should complete the form contact their distributor for a Trouble Ticket Number and the daily password.
After verification of the Installation Company/Reseller and/or Owner/End-user, the Distributor should complete the form and communicate this information to SPECO TECHNOLOGIES via Fax, Email, Form Submission or Phone. A Trouble Ticket Number for the password reset procedures:
The following devices can be reset if it is not found in the user manual and/or without sending the device into SPECO TECHNOLOGIES for The Password Reset:
TN Series DVR, CMS
PCPro Series DVR, CMPC SPECO.ddns.com.tw
InPro Camera series
SIP camera Series
Legacy: DVRs Q4, IP4CF, Q16, X4IP, T4IP, 16IP, T16IP